How It Works
From requirement to arrival — one accountable process.
Every product and every lane follows the same four steps, so you always know what happens next, what we need from you and what you receive.
- Same for every trade
- 4 Steps
- Same for every trade
- To an indicative offer
- 1 Business Day
- To an indicative offer
- From quote to arrival
- 1 Contact
- From quote to arrival
- 01
Requirement
You share the product, specification, volume, destination and target terms. We confirm what is feasible and at what indicative price.
You ReceiveIndicative offer within one business day
- 02
Sourcing & Verification
We shortlist suppliers or buyers, check every counterparty and fix the specification in a written offer before anything is signed.
You ReceiveWritten offer with verified counterparties
- 03
Quality & Documents
Pre-shipment inspection, grading and treatment where required, with the full export document set prepared for your broker.
You ReceiveInspection report and complete document set
- 04
Shipment & Delivery
Freight booked on the right lane and tracked to discharge. One point of contact from quote to arrival.
You ReceiveB/L, tracking and updates to discharge
Standard Payment Terms
T/T — deposit plus balance against B/L copy — or an irrevocable L/C at sight.
Step by Step
What you provide, what we do, what you receive.
Clear responsibilities at every stage — no surprises between quote and arrival.
- STEP 01
Requirement
You Provide
- Product and specification
- Volume and packing
- Destination port
- Target terms and timing
We Do
- Check feasibility and market price
- Confirm grade, packing and lane
- Flag any compliance requirements
You Receive
An indicative offer within one business day.
- STEP 02
Sourcing & Verification
You Provide
- Feedback on the indicative offer
- Company details for verification
We Do
- Shortlist suppliers or buyers
- Verify every counterparty before commitment
- Fix the specification in writing
You Receive
A written offer with verified counterparties and agreed terms.
- STEP 03
Quality & Documents
You Provide
- Deposit or L/C as agreed
- Import permits where your market requires them
We Do
- Pre-shipment inspection and grading
- Treatment where required (e.g. fumigation)
- Prepare the full export document set
You Receive
Inspection report and a complete document set for your broker.
- STEP 04
Shipment & Delivery
You Provide
- Balance payment as agreed
- Customs clearance at destination (unless agreed otherwise)
We Do
- Book freight on the right lane
- Track the vessel to discharge
- Stay your single point of contact
You Receive
B/L, tracking and updates until the goods arrive.
Trade Terms
Incoterms and payment, explained simply.
We quote on the terms that suit your business. These are the ones we use most.
EXWEx Works
You collect from the supplier's premises and handle export clearance, freight and insurance.
FOBFree on Board
Goods are cleared for export and loaded on your nominated vessel; you pay main freight and insurance.
CFRCost & Freight
We arrange sea freight to your destination port; risk passes to you once goods are loaded.
CIFCost, Insurance & Freight
As CFR, plus we arrange marine insurance to the destination port.
Standard Payment Terms
T/T 30/70
Deposit on order confirmation, balance against a copy of the bill of lading.
L/C at Sight
An irrevocable letter of credit, paid on presentation of compliant shipping documents.
Other terms can be agreed per trade.
Questions
Common questions before a first trade.
Is there a minimum order quantity?
Can you source a product that isn't on your website?
Who arranges freight and insurance?
How do you verify buyers and suppliers?
Can I follow my order online?
Buying or Selling?
Send your requirement. Get an indicative offer within one business day.
- 01
We read every enquiry
A director reviews it — no call centre, no bots.
- 02
We check and source
Suppliers or buyers are qualified before we reply.
- 03
You get a written offer
Specification, price, Incoterm and lead time.
Prefer to talk?
+61 434 939 118mchowdhury@eximers.com
Eximers Pty Ltd · Melbourne, Victoria, Australia